Description

Job Description
This is a short, high-impact engagement for someone who wants to make a visible, well-defined contribution to a fast-scaling hospitality business without the commitment of a permanent role. You will work directly with the Head of Finance and engage with stakeholders across our outlets, leaving behind a clear set of requirements that shapes how our POS and financial systems work for years to come.

Key Responsibilities

1. Briefing & Stakeholder Mapping

• Receive an initial briefing of 2 to 3 hours from the Head of Finance covering business context, current systems, and key stakeholders.
• Map the full set of relevant stakeholders across food and beverage outlets, Finance, and IT.
• Develop a structured plan for requirements-gathering sessions, sequencing stakeholders logically and efficiently across the engagement timeline.

1. Requirements Gathering

• Independently plan and run requirements-gathering sessions with the KOFISI team and select external stakeholders.
• Map current Micros POS workflows across food and beverage outlets, and define the desired future-state workflows.
• Identify integration points and dependencies between Micros POS and financial software, likely NetSuite, including data flows, reconciliation needs, and reporting requirements.
• Reconcile competing or conflicting requirements across different stakeholder groups, escalating where resolution requires Head of Finance input.

1. Documentation & Risk Management

• Document clear, structured requirements that engineering and implementation teams can act on without ambiguity.
• Flag risks, gaps, or conflicting requirements as they emerge during the engagement, rather than holding them until the final presentation.
• Maintain a running log of open questions, decisions needed, and stakeholder sign-offs throughout the engagement.

1. Synthesis & Presentation

• Synthesize requirements and stakeholder input into a coherent set of findings and recommendations.
• Prepare and deliver a 60 to 90 minute presentation of findings and recommendations to the Head of Finance and other senior stakeholders.
• Hand over final documentation in a structured format ready for engineering and implementation teams to act on.

Requirements

Qualification & Skills

• Experience: Proven experience as a Business Analyst, ideally with POS, retail, or hospitality systems.
• Self-Direction: Strong, self-directed requirements-gathering skills, with minimal need for ongoing oversight after an initial briefing.
• Stakeholder Management: Experience working with multiple stakeholder groups and reconciling competing needs.
• Communication: Confidence presenting findings clearly to senior leadership.
• Systems Knowledge: Familiarity with Micros, NetSuite, or comparable POS and financial systems is a strong plus.
• Availability: Available for a focused 2-month contract, working approximately 4 days a week.